Customer Support

Email Support

Get in touch with our team

For all inquiries, including issues with your account or Canva designs:

support@birthdaygen.com

Help & Instructions

Quick tips for common issues

Canva Integration Issues?

Ensure you are logged into the correct Canva account before clicking "Connect Canva".

Export Not Working?

Make sure you have saved your changes in the Canva editor before returning to BirthdayGen to click Export.

Report an Issue

When contacting support, please include:

  • Your registered email address
  • A description of what happened
  • Screenshots of any error messages or unexpected behavior